Terms & Conditions

 
 

Product Description: We will provide detailed and accurate information on our products, including specifications, features, compatibility, and any certifications. We will also provide clear images and diagrams where applicable. We will make every effort to ensure that our product descriptions are up-to-date and accurate, but we cannot guarantee that the information is error-free or that it will always be current.

Pricing and Availability: We will provide clear and up-to-date information on the pricing and availability of our products. All prices will be in the currency stated and will include any applicable taxes and shipping and handling fees. We will make every effort to ensure that our pricing information is accurate, but we cannot guarantee that the information is error-free or that it will always be current. If a pricing error occurs, we reserve the right to cancel or refuse any order placed for that product.

Warranty and Returns: We will provide a warranty for all items listed on Buyed.co.uk which will be clearly explained on our website. The length of the warranty will be specified, and the coverage provided will be detailed. We will also explain any exclusions or limitations on the warranty. Our return policy will be clearly explained, including the process for returning products, any restocking fees, and the conditions under which returns are accepted. Customers are responsible for ensuring that the products are returned in a manner that will prevent damage during shipping.

Marketplace Return: If you purchase an item from one of our sellers and need to return it, you must return that item to the seller rather than to Buyed UK. Please contact the seller for more information about the seller’s return procedure. 

Payment and Security: Our website accepts payments through Stripe, a secure and reliable payment processing platform. Payments will be processed immediately upon receipt of the order and refunds will be processed through Stripe. We prioritize the security of customer payment information and all information is processed through Stripe’s secure servers, not stored on our own. We accept Visa, Mastercard, and other major credit and debit cards, and all payments must be made in GBP . If a customer disputes a charge, we will work with Stripe to resolve the issue.

Shipping and Delivery: We will provide clear information on shipping and delivery times for our products, including any applicable shipping fees and any conditions or restrictions. We will use reliable shipping carriers, but we cannot guarantee delivery times. Customers are responsible for ensuring that the shipping address provided is accurate and complete. If a shipment is lost or damaged, we will make every effort to resolve the issue, but we cannot be held liable for any resulting damages.

Marketplace Shipping: Our sellers may offer different shipping options. Please contact the seller for more information about the seller’s shipping options.

Promo/Gift Certificate: It specify that it is valid for a specific duration and can be redeemed for specific products or services only. It is non-transferable, non-refundable, and cannot be exchanged for cash. The certificate can be used only once, and any unused balance will not be refunded. It cannot be combined with other promotional offers or discounts, and its availability may be restricted during peak periods. The user must present the certificate at the time of redemption, and the company reserves the right to refuse if it has been tampered with, duplicated, or damaged. The company is not responsible for any lost or stolen certificate, and it may modify or terminate the promotion at any time. 

Tax/VAT: All prices are shown in £ GBP sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.

Changes to Terms and Conditions: We reserve the right to update our terms and conditions at any time. We will communicate any updates to our customers by posting the revised terms and conditions on our website. By continuing to use our website and purchase our products, customers agree to be bound by the most current version of our terms and conditions.

Billing Information: We will collect accurate billing information from our customers, including the billing address, contact information, and payment method. Customers are responsible for ensuring that their billing information is accurate and up-to-date.

Payment Processing: We will process payments for products in accordance with the payment methods accepted and explained on our website. Payments will be processed securely, and customers’ payment information will be protected in accordance with our privacy policy.

Order Confirmations: After an order is placed, we will provide an order confirmation, which will include a summary of the products ordered and the total cost, including any applicable taxes and shipping and handling fees.

Invoicing: We will provide an invoice for each order, which will include a detailed breakdown of the products ordered, the total cost, and any applicable taxes and shipping and handling fees. The invoice will be sent to the billing email address provided by the customer.

Billing Disputes: In the event of a billing dispute, customers are encouraged to contact us as soon as possible to resolve the issue. If a billing error occurs, we will make every effort to correct the error in a timely and efficient manner.

Processing Time: You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Buyed.co.uk does not guarantee same day-shipping. Orders are not processed on weekends and holidays. 

Marketplace Processing Time: If you purchase an item from one of our sellers, the seller is responsible for shipping the item to you. While Buyed does not guarantee processing times for Marketplace transactions, in general sellers should process orders within two business days of order verification.

Purchase Order Terms:
a. Order Placement: Customers may place orders for products by contacting us directly, through our website, or through any other agreed-upon method. All orders are subject to availability and confirmation of the order price.
b. Order Acceptance: We reserve the right to accept or reject any order in our sole discretion, even after receipt of an order confirmation. In the event of a rejection, we will notify the customer as soon as possible and will not charge the customer for the rejected order.
c. Order Changes: Customers may request changes to an order, but we cannot guarantee that such changes can be made once the order has been processed. Any changes to an order must be approved by us in writing.
d. Payment Terms: Customers will be responsible for paying the purchase price for products in accordance with the payment terms agreed upon at the time of the order. Customers must provide valid payment information and will be responsible for any charges imposed by their bank or payment provider.
e. Delivery: We will make every effort to deliver the orders to the customer in a timely manner, in accordance with the delivery terms agreed upon at the time of the order. Delivery times are estimated and are not guaranteed.

Compliance with Laws: We will comply with all applicable local laws in the United Kingdom, rules, and regulations in the conduct of our business and the sale of our products and other products that are listed on Buyed.co.uk

Tax: We will collect and remit any applicable taxes in accordance with local laws, rules, and regulations. 

Export Controls: We will comply with all applicable export control laws, rules, and regulations, including those of the United Kingdom and any other countries, in the sale and shipment of our products and other product listed on Buyed.co.uk 

By adhering to these terms and conditions, we will provide our customers with a clear and transparent purchasing experience and ensure that we are in compliance with all relevant regulations set forth by Google and Buyed.co.uk and transactions are conducted in compliance with the relevant laws and regulations in the United Kingdom. This will also help protect our customers and our company from any legal or regulatory issues that may arise. 

In order to resolve a complaint regarding Buyed.co.uk or to receive further information regarding use of Buyed.co.uk, please contact us at:

Buyed.co.uk | Unit 6, Cawdor St, Eccles, M30 0QR Manchester, United Kingdom

Mobile: (+44) 7904834459

support@buyed.co.uk

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